Frequently Asked Questions

Everything you need to know about shopping with Paris Gallery Qatar

What are the delivery timelines within Qatar?

We offer standard delivery within 24 to 48 hours across Doha and surrounding areas. Orders placed before 12:00 PM are typically processed for same-day dispatch.

Are the products sold on Paris Gallery Qatar authentic?

Yes, we guarantee that all products, including luxury perfumes, watches, and accessories, are 100% authentic and sourced directly from official brand distributors.

What is your return and exchange policy?

Items can be returned or exchanged within 14 days of purchase, provided they are in their original packaging, unopened, and accompanied by the original receipt. Please note that cosmetics and fragrances cannot be returned once the seal is broken.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, NAPS), as well as Cash on Delivery (COD) for orders within Qatar.

Can I track my order after it has been placed?

Once your order is dispatched, you will receive an SMS and email notification containing a tracking number and a link to monitor your delivery status in real-time.

Do you offer gift wrapping services?

Yes, we provide complimentary signature gift wrapping for our customers. You can select the 'Gift Wrap' option during the checkout process to add a personalized touch to your purchase.