Returns & Exchanges

At Paris Gallery Qatar, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied, you may return or exchange your fashion items within 14 days of delivery, provided they are in their original, unused condition.

1

Initiate Your Request

Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request.

2

Pack the Items

Place the items in their original packaging, ensuring all tags, labels, and protective seals remain intact as they were upon delivery.

3

Schedule a Pickup

Our courier partner will contact you within 48 hours to arrange a convenient time for collecting the return package from your location in Qatar.

4

Receive Your Refund

Once our quality control team inspects and approves the returned items, your refund will be processed back to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing